Brian Chabot

Founded and brick-and-mortar retail computer company which provides web site creation and computer sales and service.

• Created company from its inception
• Designed and built all prototype and production systems
• Managed all day to day operations and finances
• Created and implemented sales and marketing plans
• Created and maintained company web site, email, and blog
• Made and took complete responsibility for all business decisions
• Provided Web Site development & support for customers through the Kooraté brand.
• Completed all repairs and upgrades for customer computer systems.

Provided all levels of system engineering and support, from creating the servers to configuring the software to monitoring all aspects of network operations and systems efficiency.

Monitored DynDNS customers for signs of abuse; solved cases of actual abuse, and acted as the liaison between company and legal authorities including lawyers, law enforcement, and others.

• Searched for, found, and terminated abusive accounts
• Investigated and reported against spam, copyright, fraud, and other crimes
• Answered subpoenas for records
• Worked with Law Enforcement Agencies to track down computer criminals on our system
• Resolved intellectual property issues between customers and the public
• Pro-actively searched out and rectified internal causes of network abuse and criminal activity
• Answered email complaints and tracked all cases through a web based trouble ticket system